Hastings Hotels Trainee Manager Programme

Are you dedicated to exceptional customer service and eager to invest in your personal and professional growth? Or perhaps you're a visionary leader seeking a new opportunity in the hospitality industry? At Hastings Hotels, Northern Ireland's premier hotel group, we have a fantastic opportunity for you to join our Trainee Manager Programme.

In its sixth year, our programme offers a remarkable chance to launch a long-term career with a leading independent hotel group. We seek motivated individuals to become future leaders by providing practical experience, fast-track leadership training, and customised development opportunities across our six properties.

Over two years, you'll gain hands-on experience in various functional areas, cross-training, and continuous support towards your long-term career goals. Your personal development plan and performance will be reviewed after each rotation, culminating in becoming a future manager at Hastings.

Our Manager Ambassadors Programme (MAP) is a bespoke module-based programme designed exclusively for Hastings in partnership with Ulster University. Your mentor will guide you throughout, and upon successful completion, you'll receive a University Diploma.

Overview of the Hastings Hotels Trainee Manager Programme

• Gain experience in all areas of hospitality by completing six rotations in Food & Beverage, Spa, Housekeeping, Front Office, Central Reservations and Revenue and General Operations across our six properties.

• Enjoy a unique opportunity to complete one of your rotations at Titanic Belfast, a world-leading visitor attraction.

• Receive continuous guidance from experienced senior management teams at each property through leadership, coaching, and mentoring.

• Develop your knowledge and skills through a professional hands-on approach, with a focus on customer service.

• Take responsibility for upholding Hastings' service standards in all placements.

• Motivate and support team members to deliver exceptional customer service and help operational managers achieve their objectives.

• Become fully conversant with Hastings' culture, working practices, and product knowledge.

Upon successful completion, you will receive certification and together, we will celebrate your achievement.

You will then be transferred into a permanent management role in one of our six luxury hotels where you will continue to develop your skills by managing and mentoring other team members, while supporting operational success and the delivery of excellent experiences for our guests.

How to Apply

If you believe you possess the necessary qualities to succeed with the Hastings Hotels Group, we encourage you to apply for this opportunity. For more details please contact Claire crummey at admin@eur.hastingshotels.com

Please note candidates must hold GCSE-level education or equivalent, with grades A-C in English and Maths, and preferably possess a third-level qualification. Successful applicants should have previous customer-facing experience in the hospitality sector.

The Hastings Trainee Manager Programme is open to both current staff seeking career advancement and individuals aspiring for a management career with the Hastings Group.