To ensure comfort and health of all our guests and team members, all operating procedures throughout Hastings Properties have been reviewed and reworked, to ensure a luxurious service experience while adhering to social distancing and increased hygiene measures. Click here to read our Peace of Mind Policy.
Check in is from 3pm onwards. You can however arrive and avail of the Spa active floor from 12noon on the day of arrival.
Guaranteed check in is 3pm however we can add an early arrival inventory to your reservation and your room will be prioritized although this cannot be guaranteed. The only way to truly guarantee is to book the room the night prior.
This service is subject to availability. A £20 per extra hour fee will be applied to the final bill for any extra hours past the checkout time. If you wish to checkout later than 4pm a full nights charge will be applied.
Please email firstname.lastname@example.org or email@example.com or alternatively phone reception on 028437 21066 to arrange any special requests.
Our online cancellation is subject to terms and conditions of accommodation package reserved. In general, bookings made via our own website can be cancelled up to 12 noon on the day prior to arrival. This does not apply to non-refundable, non-transferable booking and any bookings made via a third party site.
We only accept Love2Shop Vouchers as payment and not the Love2Shop Cards. Customers must contact us directly to book on 028 9047 1066. We will not accept any bookings through any third party agents/websites. Love2Shop Vouchers are only available on our Best Available Rates on a room only or bed & breakfast basis and not any of our packages or promotional rates.
Please contact firstname.lastname@example.org or phone 028437 21066 and ask for group reservations. For any special requests for large groups whilst they are here in the hotel, please contact email@example.com and also for any arrangements for arrival or departure
We offer complimentary car parking to all our guests
Yes, we do indeed. We have 30 x family rooms in total comprising of a super kingsize bed and a single bed or 2 x Double Beds Some of our rooms can facilitate a 2nd single bed in the room but clients must be advised that space will be restricted and a further supplement will be applied. We have 14 x interconnecting guest rooms.
Yes we have 2 x fully disabled double rooms with 2 x double beds and with a full wet room.
Yes we have a selection of teas and coffees in all of our rooms. If there is a tea type which is not provided in the room, if a request is made, we can supply.
All of our rooms have ironing boards and hairdryers in the room. Ironing board located in wardrobe and hairdryer located in the drawer of the dresser.
Wifi is available throughout the hotel and in all bedrooms. A password is obtainable from reception for Slieve Public Wifi. Wifi does not support downloading or higher band width requests.
Yes we have cots for children in the hotel but a request must be made prior to ensure sufficient availability.
Certainly, our concierge will safely store your luggage in the concierge store before check in or after check out. *We do not accept any liability for damage or loss to any property whilst left on the property
Our Lost Property Department is open daily 9am-5pm. The Lost property department can only be contacted between these times although collection arrangements can be made outside of these times. Any belongings not collected on the specified day of collection will be returned to lost property and an alternative collection date must be arranged. You can contact lost property on firstname.lastname@example.org or on 028437 21009 The charge for any postage costs will be incurred by the guest and payment must be made prior to items being returned.
Yes, our concierge will be happy to make any transport arrangement. Fees apply.
Only 5 minutes walk from the Hotel on Railway Street.
Yes throughout the hotel via Slieve Public Wifi. A code must be obtained from reception.
Only guide dogs are permitted.
We do not have any smoking rooms due to the new smoking law – however we do have designated smoking areas outside the hotel.
Our spa is open 7am – 10pm Monday – Friday and 7am – 9pm Saturday & Sunday
We have designated swim times for children from 9am – 12pm and 3pm – 6pm daily. We also run children’s fitness classes at the weekend however places must be booked prior to arrival.
We do have gym and also fitness’s classes that our guests can avail of, however places must be booked prior to arrival