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Vision & Values |
Deep Roots … Clear Vision
For over 50 years, Hastings Hotels has been developing as
Ireland’s foremost independent family owned hotel group. Dr
William Hastings is Chairman of the group, and his four
children, the third generation, are executive directors with a
passion for excellence.
Our vision is
‘to be recognised as a prestigious, family
company providing the finest in Irish hospitality with style
and excellence’
Our core values set us apart from our competitors, as a
business with unique character run by people who care.
| We value …
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Which means that
… |
| Passionate commitment to excellent
service |
- Every guest is treated as individual and special.
- Our team members are encouraged and supported to
deliver excellence.
- We seek objective feedback and use this to improve
our service.
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| Inspiring leadership |
- We give clear direction.
- We encourage personal contribution.
- We lead by example.
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| Enthusiastic and capable team members |
- We recruit people whose aspirations match ours.
- We treat each other as individuals, and listen.
- We continually invest in personal and professional
development.
- We nurture and maximise individual talent.
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| Effectiveness, efficiency and creativity
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- We work together to search for improvements.
- We set out the required skills and behaviours.
- We develop effectiveness through tailored
induction, training and coaching.
- We seek and share knowledge to enhance business
performance.
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| Sustainable success |
- We set ourselves challenging targets.
- We measure performance at individual and team
level.
- We celebrate achievements.
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| Our sense of style |
- Our branding recognises the strength of the
Hastings image and the uniqueness of each hotel.
- We continue to invest in our properties and
people.
- We care about every detail of our appearance, how
our properties look, and how we present ourselves.
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